The fully integrated, menu driven package builds and maintains linked customer, order and product databases, and automates most of the tasks involved with responding to orders, inquiries and the day-to-day operation of any business receiving and processing customer orders. Order Desk prints invoices, shipping and mailing labels, envelopes, form letters, and a wide range of reports providing instant sales and income analysis.

The product was designed to be extremely easy to use, and incorporates understandable menus that guide the user through all the features of the program. According to Order Desk owner Sue Sloan, "We've worked to make using Order Desk Pro a natural extension of the order entry process. Even people with little or no computer experience will find using Order Desk Pro easy to install and use."

By automating most of the data-entry process, and having drop-down menus and on-line help available on every screen, most users find they can install and use Order Desk Pro, without ever opening the manual. Almost every task, from entering orders to reviewing performance of various marketing efforts, can be done with a single key press.

Leading Features
Order Desk Pro provides a comprehensive solution to order entry, customer database management and sales performance analysis. Among the product's most important features:

• Total control of sales orders & inquiries - With Order Desk Pro, it's easy to enter and track all sales orders, inquiries, and shipments. Users can instantly call up complete customer and order history at any time.
• Automatic printing of invoices and shipping labels - With Order Desk Pro, it's easy to have professional looking invoices and shipping labels. Your customers will be impressed with the format, and you'll love how easy it is to fill orders when you have the invoices and labels ready to go as soon as the order is entered.
• Easy management of back orders - With Order Desk Pro, it's easy to check the stock level using a pop-up product information page right from the order entry form. If the order cannot be filled immediately, you can indicate the current quantity to ship and print out picking documents instantly. The total quantity shipped is maintained by the system, and back order reports help you fill the outstanding orders when new products arrive.
• Instant Performance Reports - With a wide range of pre-programmed reports and an unlimited number of special reports, you always have instant access to income and sales performance information. You can find daily, weekly, monthly sales, find out which ads are pulling best, find out about what products are top performers, even view and print daily merchant account reports.
• Customer Database Management - With Order Desk Pro you have complete control of your customer database. It's easy to find customers, orders, customer history . . . everything you need in your sales operation. Order Desk builds and maintains your customer database for you, and gives you the power to personalized it to your own needs. And using built-in query facilities, you can quickly and easily select subsets of your database (based on your criteria) to create special form letters, mailing labels, even envelopes.
• Easy to import your current customer files - With Order Desk Pro, importing your current customer files requires just a few keystrokes. Order Desk can accept over 20 different file formats ( including dbase and text ), and the import process automatically places your data in the right place. Converting your existing data is easy, no matter what format it is in!
• Network Ready - Right out of the box, Order Desk Pro is network ready. That means you can add this powerful tool to your existing Windows 95/98 network, and everyone in your office can have instant access to any or all of the features of Order Desk Pro. ( Built in security allows you to control who sees what! )
• Flexibility - Order Desk Pro was designed so that making changes to reports, labels, screen layouts, even master databases is simple. No need to learn any programming here. Simply click the Design button and draw your changes on the screen. The program takes care of the rest!
• Security - Order Desk Pro now includes validation of credit card numbers as to format and encrypts the stored card number to adhere to the Payment Card Industry (PCI) Data Security Standard. 
• Visibility of Accounting Data - Order Desk Pro has the ability to display extracted data from your accounting system, which may have different customer name and address information and more detailed Accounts Receivable information that you keep within ODP.  An optional module to extract this data from Quickbooks, an Intiut product, is available for purchase.

• Order Desk Pro for Windows is the full featured application for most users. Order Desk Pro comes with comprehensive User Manuals, a tutorial and practice database and free upgrades for one year. The complete package has a MSRP of $300 USD, which includes the Lotus Approach database system.
• Accounting Interface for Order Desk Pro an optional module to extract customer and Accounts Receivable data from Quickbooks, an Intiut product, is available for purchase for an MSRP of $50 USD. 

Support for Order Desk Pro is provided in a number of ways,including a comprehensive internet site, interactive user tutorial, 200+ pages of online helpful manuals, and free discussion forum support. In addition, all registered users receive free upgrades for one year.

Internet Interactive Demo
To make it easy to try Order Desk Pro, we've created an interactive Order Desk Demo right on the internet. Customers can visit our web site and run the interactive demo right over the internet. It's a great way to tour all the features of Order Desk Pro, and get a feel of the way it automates the order process.

System Requirements
To use Order Desk Pro, users need Windows 95/98 or Windows NT/2000/XP, 32MB of RAM, Lotus Approach 97 or newer, and a printer (optional). It is required that computer monitors be set to at least 800x600 resolution to allow full screen viewing.

Press contact:
Sue Sloan
XpertSS.com
Phone: (914) 764-8376
Fax: (914) 764-1305
email:  ODPinfo@OrderDeskXpert.com