Designed with the small to mid-sized operation in mind, Order Desk Pro allows a single person to easily keep track of all orders, inquiries, shipments, ad performance, product demand, daily sales performance, and just about every other aspect of the order taking business. (But it works equally well with multiple users on a Win95/98/NT/2000/XP network.)
 

Features:

• Quick & Easy Order Entry and Customer Database Management 
• Powerful enough for most small order taking businesses, but still very easy to use! 
• Very Affordable, Available Today (no long wait times) 
• Runs on any Windows 95/98/NT/2000/XP Computer (no special hardware needed!) 
• Includes features usually found in systems costing ten times more! 
• Designed in Flexibility makes it easy to tailor to your operation! 
• Ideal for International Use (includes country fields, allows foreign postal codes, and allows modification of date and currency fields to match non-US formats.) 
• Network Ready (plug and play) 
• Free Worldwide Internet Support 

• Simplified Entry of Customer Information using drop down windows and auto-fill (i.e. enter the zip code and Order Desk Pro automatically enters the City and State fields for you!) 
• New in version 3.10: Credit card information validation and encryption of the stored card number to comply with the Payment Card Industry (PCI) Data Security Standard.
• Simplified Order Entry with minimal keystrokes. Drop down windows for products, shipping options, payment options, source codes. 
• Pop-up product information to assist in completing a sale and cross-sell related products 
• Option to partial ship an order and place quantities on "back order" 
• Automatic Product Pricing when entering orders(can be overridden) 
• Automatic Calculation of Order by Line Item 
• Automatic Calculation of Sales Tax on Orders 
• Automatic Calculation of Order Total 
• Automatically Creates and Prints Invoice for each order 
• Option to Create and Print a Pick Ticket for each order 
• Option to Create and Print a Quote 
• Automatically Prints Shipping Label for customer Order or Inquiry 
• Automatically Tracks Source of Customer Order or Inquiry (Ads, Sales Letters, Press Releases, Etc.) 
• Automatically Keeps track of Customer History (Orders, Returns & Inquiries) 
• Automatically tracks sales performance of all marketing efforts (see daily and ongoing dollar and order amounts by all your different ads, sales letters and press releases) 
• Automatically generates and prints personalized form letters to any group of customers you select 
• Automatically prints daily Merchant Account totals report 
• Quickly find customers by any field (customer name, street, city, state, zip, etc.) 
• Automatically View Customer Order History with customer information 
• Handles Multiple Customer Types (Retail, Wholesale, etc.) 
• Easily Import Data from other files (accepts data from over 20 different file types!) 
• Easily conduct complex searches using simply queries. (Example: Find all customers who purchased product xyz in last 60 days) 
• Instant Access to over 20 Sales and Performance Reports & Charts 
• New in version 3.01: The ability to view customer and Accounts Receivable data from your accounting system to keep your order entry personnel aware of account balances and accounting notes. This is an optional feature that can be left empty or filled from extracted data.
• New in version 3.01:  An optional data extraction utility program for Quickbooks, an Intuit product, to fill in the Accounts Receivable data files in ODP with current customer name and address, customer notes, and transactions.

Reports:

• Sales Detail for Today (you can specify the date) 
• Sales for Current Month / Prior month 
• Sales by Product for Current Month / Prior Month 
• Sales by Source for Current Month / Prior Month 
• Sales by Customer for Current Month / Prior Month 
• Back orders by Product 
• Sales History by Customer 
• Sales History by Source 
• Sales History by Pay Method 
• Sales Detail by Month 
• Sales Summary by Month 
• Sales Summary by Product 
• Customer Register by Name 
• Customer By Country and State 
• Customers by Customer Type 
• Product Register 
• Product Type List 
• Source Code List 
• Pay Methods Code List 
• Shipping Methods List 
• Customer Type List 
• Customer Mailing Label 
• Customer Shipping Labels 
• Customer Envelopes 
• Customer Form Letters 
• Today's Invoices 
• Today's Quotes 
• Today's Pick Tickets 
• Today's Shipping Labels 
• Today's Envelopes 
• Today's Order Log 
• Today's Income Report 
• Plus any variation of any of the above reports by an unlimited number of field selections (i.e. print a list of all customers who asked for product information in June, but have not purchased product yet. Then print form letters for these people, and then personalized envelopes.) 

• Maximum # of Customers - 9 million 
• Maximum # of Orders - 9 Million 
• Maximum # of Products - 999,999

Please Note: The above record counts are theoretical maximums. If you expect to have millions of customers and orders, this is not the program for you. If, instead, you expect to have a typical small direct mail, telephone or internet order taking business with less than 200,000 customers and less than 100,000 orders per year, then Order Desk Pro will probably suit your needs.
• Speed - In tests conducted by various computer magazines, databases built with Lotus Approach (such as Order Desk Pro) generally outperform those built with other database engines. In your specific case, speed will be significantly determined by the amount of RAM in your computer (32 mbyte minimum recommended), and the number of records in your customer file. Speed can generally be increased by adding more RAM to your computer.