However, should questions arise, support is always available. For example, if you need information on how to use Order Desk Pro to do something in your small to medium sized company involved in direct mail, mail order, e-commerce, electronic commerce or catalog management not covered in the manual, you can usually find your answers quickly with the following support services.

• Order Desk Internet Support - Anytime you have a question about something in Order Desk, you can instantly access and check the
  Order Desk Support Forum on XpertSS.com
  
  Here you will find a forum where our support staff answers your questions -- usually within 24 hours of posting. You can also use the Search Messages facility to see if your question has been answered before. All we ask is that you register on the site as a "member" and provide us with your name as your member name and a password for your use. After you register, you will need to login each time you visit the support site.
  
  
• Support message archive We also have an archive of messages from our prior forums that you can search for answers. It is at Order Desk Pro Internet Support Archive
  
  
• Order Desk Tutorial - Order Desk Pro comes with a fully operational tutorial "demo system" complete with data. This allows you to safely try out any features you are unsure of, without affecting your live database. It is also a good way to let your new employees learn how to use the system, without fear of harming your live data.
  
  
• Lotus Approach on-line Help - Any time you are running Order Desk Pro, you have full and instant access to the Lotus Approach Online Help system. Click "Help" on the menu at the top of the screen on your computer to get started. Using keyword search, you can quickly find the answer to any question without ever leaving your desk.
  
  
• Lotus Approach "Xpert" Help - Another excellent source of Approach assistance can be found at XpertSS.com, where experts in the use of Lotus SmartSuite products, including Approach, can answer your questions! You need to register on the site to post questions, but it is free. They also have a Free Downloads area where sample applications and LotusScript function libraries can be downloaded.
  
  XpertSS.com Support site