Re: Problem with shipping labels

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: : : Hi Sue. My Mailing Labels will not print when I upgrade to Windows 2000 or Windows XP from Windows 98. error message: "can't print this type of paper on the current, select a different printer or a paper size."  I am using a panasonic KX-P1150 printer.(tractor feed)  Please help!

: : Lotus suggests that you uncheck "tractor feed" in the label definition properties. To do this, go to the label view and into Design mode. Right-click and select "Properties" to get the properties dialog displayed. On the Basics page you should see a button "Edit Label Options" to go to the label properties.

: : Microsoft has told Lotus that printer drivers have changed in W2000-XP (MS directed them to do so) and no longer will take just any old paper size. Instead, there is a way to define a "custom form" within the printer setup and give it the correct size and a name that you will be able to select for the label in Approach. 

: : In addition, I have a major escalation of this issue with Lotus/IBM currently. They claim that the following printers work fine:

: : Lexmark Optra T 614
: : HP Laserjet 4050 
: : HP Laserjet 5000 series
: : IBM InfoPrint 32
: : IBM InfoPrint 1145

: : I would suggest you first try the "tractor feed" suggestion and see if it works. Then try the "define a form" suggestion. Please let me know your results.

: : Sue Sloan

: Hi Sue. Thankyou for the fast reply. Changing the "tractor feed" setting took care of the first problem. However, when printing the label, the printer feeder continues to keep going after the 1 label is done. 


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