Product Sales report error

Posted by Butch Bernhardt on April 30, 2004 at 13:07:36:

We are getting an error message when trying to print a Product Sales report. The message states "Someone locked the record in the database products.dbf. Try again?" The Retry and Cancel buttons bring the same message, so we have to close the program using Task Manager.

The error only comes up for the current month of April. If we choose the Previous Month prompt, it will generate a March report. We get the same error message with the Monthly Sales by Source report, the Annual Sales Totals by Product and the Annual Sales by Source. All the other reports, Monthly and Annual, continue to work fine.

One possible source of the problem: We installed a new server in April and transferred the entire folder to the new server, under the same disk letter. I assume everything was transferred properly, but that may not be the case.

Follow Ups:

• Re: Product Sales report error Sue Sloan 5/01/4 (2)
  • Thanks for letting us know how it was fixed! Sue Sloan 5/04/4 (0)
  • Re: Product Sales report error Butch Bernhardt 5/03/4 (1)

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: We are getting an error message when trying to print a Product Sales report. The message states "Someone locked the record in the database products.dbf. Try again?" The Retry and Cancel buttons bring the same message, so we have to close the program using Task Manager.

: The error only comes up for the current month of April. If we choose the Previous Month prompt, it will generate a March report. We get the same error message with the Monthly Sales by Source report, the Annual Sales Totals by Product and the Annual Sales by Source. All the other reports, Monthly and Annual, continue to work fine.

: One possible source of the problem: We installed a new server in April and transferred the entire folder to the new server, under the same disk letter. I assume everything was transferred properly, but that may not be the case.


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